Tell us what you need.

General and privacy contact

For a privacy request, use the subject Privacy request and send it from the email connected to your account where possible. We may need to verify that you control the account before providing or deleting personal data.

Delete an account or data

If you can sign in, open Profile & settings → Danger zone and choose Delete my account. The app will explain the impact and ask for two confirmations. This is the fastest route because it verifies the account and starts permanent deletion immediately.

If you cannot sign in, email us with the account email and a brief explanation. Do not send your password, authentication code or payment credentials. See how deletion works.

Product support and feedback

Signed-in players can open Profile & settings → Help & feedback to report a bug or suggest a feature. The form includes the current app page and basic device details to help diagnose the report; it explains that context before submission.

For camera, replay or notification questions, include your device and browser type but never attach a private video unless an administrator has specifically asked for it through a trusted channel.

Legal information

Read the privacy policy, data transparency page and terms of use. These drafts require qualified legal review before final publication.